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Cookie Policy

ethical.market is the trading name for The Lost Lanes ltd.

What Are Cookies

A cookie is a file containing a unique identifier (an alphanumeric string) that is sent by a web server to a web browser, and then stored by the browser. The unique identifier is then sent back to the server every time the browser requests a page from the server. We sites use cookies to identity and track users as they navigate different pages on a website, and to identify users returning to a website, generally to offer an improved customer experience.

Cookies may either be "persistent" or "session" cookies. A persistent cookie is a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user first). A session cookie will expire at the end of the user session, when the web browser is closed. How We Use Cookies

At ethical.market we use cookies for a number of reasons which we have detailed below. In most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

By adjusting the settings in your browser, you can prevent the use of cookies on websites (see your browser Help section for details on how to do this). However, please be aware that disabling cookies may impact your ability to use the ethical.market website correctly and may disable your ability to purchase items and browse the site. It is therefore recommended that you do not disable cookies.

Which Cookies We Set

Account cookies
When you create an account on ethical.market we use cookies for the management of the signup process and once you have logged in to present you with the details you have provided. These cookies will generally be deleted once you have logged out of the website, however in some cases they may remain so that we can remember your preferences when you have logged out.

Login cookies
We use cookies when you are logged in to your account so that we can remember this and present you with information that you have provided us. By doing this it means that you do not have to log in again when you move to a new page. These cookies are generally removed once you have logged out, so that other users can not have access to your account.

Orders processing cookies
So that we can remember the items that you have added to your cart we use cookies to carry this information between pages. This is essential functionality for the site.

Site preferences cookies
So that we can remember the preferences that you set when you visit the site, we use cookies to store this information. This is to provide customers with an improved experience so that they do not have to submit their preferences every time.

Third Party Cookies
At ethical.market we also use cookies provided by trusted third parties. This section outlines which cookies from third parties provide which functionality. We use Google Analytics which is one of the most common and trusted website analytics solution available. It helps us to understand how customers use the site and gives us insights into ways that we can improve the experience. The cookies used for Google Analytics may track things such as how long customers spend on the site and the pages that they visit.

We also use conversion tracking cookies. We use these from several third parties including Google Adwords, Feed Optimise and Facebook. As a marketplace it is very important for us to understand statistics about how many of our visitors make a purchase and to analyse which products they are buying, as a result these are the bits of data that these cookies will track. This helps us to optimise our marketing spend to ensure we can build a successful business and continue to bring you the best possible products.

We use Zopim chat software, for customer service enabling you to quickly speak to our team. Zopim uses cookies so that you can move around the site whilst chatting to us and also to provide other functionality important to a good customer experience.

We also use social media buttons from Addthis that allow you to share products and shops that you love with your network. They use cookies to enable this functionality to work and to integrate smoothly with our site.

More Information

If you would like some more details about the cookies that we use please feel free to contact us via our contact form